10g x 30mm 410 Stainless Wafer Tek Screws Carton 4000

Scrooz Fasteners Returns Policy - Our No Worries Guarantee.

At Scrooz Fasteners, we want you to order with total peace of mind. That's why we back every purchase with our risk free, no worries guarantee.

Risk Free Shopping with Easy Returns

We offer an extremely flexible returns and refund policy with no re-stocking fees and easy freight free exchanges as we understand that online ordering incorrect sizes and finishes does happen and we do genuinely want to offer the best possible easy buying experience to all our customers. Unfortunately with the high number of orders we dispatch daily our flexible service does occasionally get abused by a some customers and therefore we do have some fairly simple conditions that apply as follows: 

• General goods must be returned within 28 days of purchase.
• Perishable goods such as sealants, adhesives and chemical anchoring products must be returned to us within 7 days.
• To cancel order and get a refund, you must contact us within 24 hours of order placement as after that your order will be in processing and possibly may have been dispatched already making cancellation impossible.
• All returned goods must be unused, in original packaging and in a clean, saleable condition.
• The full amount of fasteners/screws originally sold must be returned and they will be check weighed.
• Returns for orders over $1,000 will not be accepted without a returns RMA issued from us. RMA's are considered on a case by case basis and may be refused or a restocking fee of 25% may be applied.
• Returns for special order or high volume items outside our normal range will not be accepted for return.
• Your Tax invoice must be intact, legible and included in your return
• There will be no credit given on order price differences/changes, due to price drops, promotions, sales or special offers.
• Any free promotional items included with your order must be also returned with your goods.
• It is your responsibility to return the goods to us unless a product fault is found, in which case we will reverse collect the goods at our cost and issue a full refund.
• Shipping and handling costs will be only be refunded or credited if the error is ours.
• Any attempt to use an incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim will be accepted.
• Threatening and abusive behaviour towards our staff will not be tolerated whatsoever, returns/refunds/orders for customers who can't behave respectfully will be refused, we are not to blame for customer error or lack of construction experience. If you are in any doubt about what products you need then please feel free to contact us for advice, we are here to help or contact a professional for advice prior to ordering. If the error is ours then rest assured we will use the fastest solution possible to help rectify the issue at our cost.
• Refunds are dealt with as soon as possible however may take up to 28 days to process after receipt of your return and can only be refunded back to your original payment method.

How to Return Products

In person: Bring your items and invoice to our trade counter.
Post back: Send to:

Scrooz Fasteners
Attn: Customer Service
1 Kingsbury Street
Brendale QLD 4500

Need Help?

No worries, just reach out to is
Email: sales@scrooz.com.au
Phone: 1300 794 499

Why Buy Scrooz - Designed for Builders, Trusted by Australia.

At Scrooz Fasteners, we power Australia’s builders, contractors, and DIYers with premium quality fasteners, screws, and hardware - all shipping Australia wide.
Since launching in 2008, we’ve completed over 500,000 orders and proudly service more than 50,000 loyal customers across the country. Our fasteners have been trusted in some of Australia’s most iconic projects, including the Sydney Opera House, major airport upgrades, and countless large-scale infrastructure builds. From government departments and councils to national home builders and everyday tradies, Australia counts on Scrooz, and we deliver.

Our commitment to product quality sets us apart. Every fastener we stock or manufacture is rigorously tested to meet and exceed Australian standards, ensuring you receive products you can trust. For your complete confidence, we can provide full technical documentation, including steel grades and engineering load data.
With a fully stocked warehouse holding over $15 million worth of screws, nuts & bolts, fasteners, concrete anchors, and consumables, Scrooz offers one of the largest and most comprehensive fastener ranges in Australia. From decking screws, colorbond roofing screws, nuts and bolts and fasteners to heavy-duty structural anchors and chemical fixings, we have the products you need to complete your next project ready to ship fast.

Australian Owned & Operated.

We are 100% Australian-owned and operated, built on over 50 years of industry experience, and proudly independent. Our transparent pricing policy ensures everyone from large-scale contractors to weekend DIYers, accesses the same great prices, volume discounts, and online savings.
Our team consists of many sales professionals with more years than we’d like to count of fastener experience within Australia, product engineers to ensure the products you receive are of the highest possible quality and a large number of warehouse staff to make sure your orders leave us correctly and on time.

• Over 500,000 orders fulfilled
• 50,000+ tradies and contractors use us as their regular primary supplier.
• Products manufactured and tested to Australian standards
• Same-day or next-day despatch
• Expert advice from real people who understand your needs

When you choose Scrooz Fasteners, you’re choosing quality, exceptional value, and a company that’s built its reputation by helping Australians get the job done right.
Scrooz Fasteners - Building Australia, One Project at a Time.